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035 _a15186
020 _a6370624
040 _aGR-AtMCL
_bgre
_dGR-AtMCL
_eAACR2
245 1 _aA Passion for Excellence / The Leadership Difference
260 _bHarper Collins Publishers,
_c1994
300 _a438
520 _aThe writers in this book reveal the secrets of a management revolution. Foreword, Introduction: A Revolution is Brewing, Common Sense, A Blinding Flash of the Obvious, MBWA: The Technology of the Obvious, Integrity and the Technology of the Obvious, Customers, Common Courtesy: The Ultimate Barrier to Competitor Entry, No Such Thing as Commodity, Quality is Not a Technique, Innovation, Three Skunks, The Context of Innovation, The ''Smell'' of Innovation, People and People and People, Bone-Deep Benefits, Ownership, Applause, Leadership, Coaching, Doing MBWA, Excellence in School Leadership, Acknowledgements, Index.
700 1 _aAustin Nancy
_91062
700 1 _aPeters Tom
_91063
942 _cBK
999 _c780
_d780