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| 245 | 1 | _aTotal Facilities Management | |
| 250 | _a1st | ||
| 260 | _c2000 | ||
| 300 | _a180 | ||
| 520 | _aThis book offers a progressive view of how facilities management applies to organisations of all kinds, focusing in particular on the issues of customer satsfaction and value for money. Foreword, Introduction, Abbreviations, What is Facilities Management?, Developing Strategies for Facilities Management, Outsource or Retain in House?, Human Resources Management Implications, Policy and Procedures for Outsourcing, Policy and Procedures for InHouse Provision, Service Specifications and Service Level Agreements and Performance Monitoring, Legal and Health and Safety Considerations, Facilities Management Service Providers, Managing Service Provider and Supplier Relationships, Contract Management and Financial Control, Benchmarking Performane, Private Investment and Partnership, Training and Development, Appendices, Index. | ||
| 700 | 1 |
_aAtkin Brian _98677 |
|
| 700 | 1 |
_aBlackwell Science _98575 |
|
| 700 | 1 |
_aBrooks Adrian _98678 |
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| 942 | _cBK | ||
| 999 |
_c8147 _d8147 |
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