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035 _a23497
040 _aGR-AtMCL
_bgre
_dGR-AtMCL
_eAACR2
245 1 _aFinding the Front Office Employee Characteristics that Influence Customer Satisfaction Customer in Three-Star and Five-Star Hotels in Athens/Bachelor Thesis: BA (HONS) International Hospitality Management
260 _c2019
300 _a193
520 _aAbstract, Acknowledgements, Introduction, The Greek Tourism Sector and Its Importance, Hospitality Industry and Hotel Categorization, Research Questions, Literature Review, Research Methodology and Design, Introduction, Research Design, Hotels Chosen for Sampling, Data Collection, Data Analysis, Discussion, Conclusion, Results of the Survey, Recommendations, Limitations, References, Appendixes.
700 1 _aPainesis Gregorios
_99069
700 1 _aVladyslava Zaslavska
_99070
942 _cDS
999 _c8507
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