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245	1		_aHuman Resource Management in the Hospitality Industry / A Guide to Best Practice: Ninth Edition
250			_a9th
260			_bRoutledge - Taylor & Francis Group, _c2013
300			_a336
520			_aIt provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise's workforce within the current business and social environment. Preface, The Hospitality Industry HRM Context, Background to the Industry's Workforce, Human Resource Management (HRM), Effectively Resourcing the Hospitality Organization, Job Design, Recruitment, Selection, Appointment and Induction, Developing the Human Resource, Performance Management, Training, Management Development, Rewards and Remuneration, Reward Systems, Job Evaluation, Incentives, Employee Benefits, The Employment Relationship, Labour Turnover and Workforce Stability, Employee Relations, Employment Law, Human Resource Planning and Information Systems, Productivity and Labour Costs, HRM and Hospitality: Contemporary Issues, Organizing Human Resources, Managing People, Managing in the International Context, HRMs and Multi-Site Hospitality Operations, Employer Branding, Customer Care and Qualit, Business Ethics, Appendices, Index.
700	1		_aBoella Michael J. _99609
700	1		_aGoss-Turner Steven _99610
942			_cBK
999			_c9704 _d9704