| 000 | 00959cam a22001934a 4500 | ||
|---|---|---|---|
| 005 | 20250605164408.0 | ||
| 008 | 250528s ||||||||||||||||||||||||d | ||
| 035 | _a24929 | ||
| 020 | _a9781606495445 | ||
| 040 |
_aGR-AtMCL _bgre _dGR-AtMCL _eAACR2 |
||
| 245 | 1 | _aAchieving Service Excellence / Maximizing Enterprise Performance Through Innovation and Technology | |
| 260 |
_bBusiness Expert Press, _c2014 |
||
| 300 | _a136 | ||
| 520 | _aThis book specifically discusses actionable methodologies needed to generate creative ideas including which to pursue, how to justify projects financially, how to manage the development projects for innovative services, how to reach out to customer, and how to offer them superior service support. Preface, Service Growth, Strategic Differentiation, Operational Excellence, Take Charge and Conclusions, Notes, References, Index. | ||
| 700 | 1 |
_aChang C. M _99676 |
|
| 942 | _cBK | ||
| 999 |
_c9759 _d9759 |
||