The Impact of Complaint Handling on Customers' Attitudes and Behavior Towards Brands/Some Multi-Industry Evidence
Material type:
TextPublication details: 2009Description: 85Summary: Research Certification, Abstact, Acknowledgements, Introduction, Background, Research Aim and Objectives, Literature Review, Customer Behavior, Customer Loyalty, Complaint Handling, Methodology, Methodological Philosophy and Approach, Data Collection, Access and Ethical Considerations, Results and Analysis, Descriptive Statistics, Hypothesis Testing, Conclusions and Research Limitations, Conclusions, Research Limitations, References, Bibliography.
| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
Διπλωματική εργασία
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MC Athens Campus Library | BUS 2009 (11) (Browse shelf(Opens below)) | 1 | Available | 9780000086594 |
Research Certification, Abstact, Acknowledgements, Introduction, Background, Research Aim and Objectives, Literature Review, Customer Behavior, Customer Loyalty, Complaint Handling, Methodology, Methodological Philosophy and Approach, Data Collection, Access and Ethical Considerations, Results and Analysis, Descriptive Statistics, Hypothesis Testing, Conclusions and Research Limitations, Conclusions, Research Limitations, References, Bibliography.
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