Introduction, The Nature of Personnel and Human Resource Management, Human Resource strategy, Organisation, Strategic Aspects of Organisation, Planning: Jobs and People, Structure and Culture, Organisational Communication and Systems, Information, Interactive Skill: Presentation, Resourcing, Strategic Aspects of Resourcing, Contracts of Employment and Contractors and Consultants, Recruitment, Selection Methods and Decisions, Ending the Employment Contract, Interactive Skill: Selection Interviewing, Performance, Strategic Aspects of Performance, Organisational Performance, Managing Individual Performance, Team Performance, Managing Diversity, Development, Competence and Competencies and NVQs, Management Development, Career Development, Involvement, Trade Union Recognition and Consultation, Health and Safety and Welfare, Grievance and Discipline, Pay, Job Evaluation, Pensions and Sick Pay, Ethics, Personnel and Ethics and Human Resource Management.

Introduction, The Nature of Personnel and Human Resource Management, Human Resource strategy, Organisation, Strategic Aspects of Organisation, Planning: Jobs and People, Structure and Culture, Organisational Communication and Systems, Information, Interactive Skill: Presentation, Resourcing, Strategic Aspects of Resourcing, Contracts of Employment and Contractors and Consultants, Recruitment, Selection Methods and Decisions, Ending the Employment Contract, Interactive Skill: Selection Interviewing, Performance, Strategic Aspects of Performance, Organisational Performance, Managing Individual Performance, Team Performance, Managing Diversity, Development, Competence and Competencies and NVQs, Management Development, Career Development, Involvement, Trade Union Recognition and Consultation, Health and Safety and Welfare, Grievance and Discipline, Pay, Job Evaluation, Pensions and Sick Pay, Ethics, Personnel and Ethics and Human Resource Management.