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Valuing Your Customers / From Quality Information to Quality Relationships Through Database Marketing

Contributor(s): Material type: TextPublication details: Mcgraw Hill Book Company, 1995Description: 372ISBN:
  • 77079507
Contents:
Preface, Acknowledgements, Marketing Transformation: The True Potential of Database Marketing, The Fundamental Database Marketing Disciplines in 10 cases, New People and New Bussiness, The Economics of Loyalty, Health Warnings, The Power of Service in Sales, Resources and Change, Changing the Culture, The Starting Point: Data, Processing Names and Addresses, Turning Data into Action, The Power and Abuse of Statistics, Creativity and Continuous Relationship Improvement, Beginning Points: Social and Technology Trends, Glossary, Bibliography, Index.
Summary: Preface, Acknowledgements, Marketing Transformation: The True Potential of Database Marketing, The Fundamental Database Marketing Disciplines in 10 cases, New People and New Bussiness, The Economics of Loyalty, Health Warnings, The Power of Service in Sales, Resources and Change, Changing the Culture, The Starting Point: Data, Processing Names and Addresses, Turning Data into Action, The Power and Abuse of Statistics, Creativity and Continuous Relationship Improvement, Beginning Points: Social and Technology Trends, Glossary, Bibliography, Index.
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Item type Current library Call number Copy number Status Barcode
Books MC Athens Campus Library 658.8 JEN (Browse shelf(Opens below)) 2 Available 9780000015013

Preface, Acknowledgements, Marketing Transformation: The True Potential of Database Marketing, The Fundamental Database Marketing Disciplines in 10 cases, New People and New Bussiness, The Economics of Loyalty, Health Warnings, The Power of Service in Sales, Resources and Change, Changing the Culture, The Starting Point: Data, Processing Names and Addresses, Turning Data into Action, The Power and Abuse of Statistics, Creativity and Continuous Relationship Improvement, Beginning Points: Social and Technology Trends, Glossary, Bibliography, Index.

Preface, Acknowledgements, Marketing Transformation: The True Potential of Database Marketing, The Fundamental Database Marketing Disciplines in 10 cases, New People and New Bussiness, The Economics of Loyalty, Health Warnings, The Power of Service in Sales, Resources and Change, Changing the Culture, The Starting Point: Data, Processing Names and Addresses, Turning Data into Action, The Power and Abuse of Statistics, Creativity and Continuous Relationship Improvement, Beginning Points: Social and Technology Trends, Glossary, Bibliography, Index.

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