Mediterranean College

Κατάλογος Βιβλιοθηκών Mediterranean College

Amazon cover image
Image from Amazon.com
Image from OpenLibrary

Principles of Hotel Front Office Operations / Second Edition

Contributor(s): Material type: TextPublication details: Thomson, 2000Edition: 2ndDescription: 328ISBN:
  • 1844800903
Summary: This book includes a wide range of student activities and review questions as well as a glossary. Preface, Introduction to the Hospitality Management, Organization of a Hotel, The Accommodation Product and Hotel Guest, The Front Office Department, Basic Reservation Activities, Reservation Systems and Documents, Check-In of New Arrivals, Other Duties of the Reception Department, Front Office Accounting, Check-Out and Settlement of Accounts, Credit Control, Sundry Guest Services, Handling Corporate and Group Sales, Dealing with Guests' Problems, Yield Management, The Electronic Front Office, Glossary of Terms, Index.
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)

This book includes a wide range of student activities and review questions as well as a glossary. Preface, Introduction to the Hospitality Management, Organization of a Hotel, The Accommodation Product and Hotel Guest, The Front Office Department, Basic Reservation Activities, Reservation Systems and Documents, Check-In of New Arrivals, Other Duties of the Reception Department, Front Office Accounting, Check-Out and Settlement of Accounts, Credit Control, Sundry Guest Services, Handling Corporate and Group Sales, Dealing with Guests' Problems, Yield Management, The Electronic Front Office, Glossary of Terms, Index.

There are no comments on this title.

to post a comment.

MC Athens Campus Library
Πατησίων 94 & Κοδριγκτώνος 13, 104 34
Πελλήνης 8 & Πατησίων 107, 112 51
Τ: +30 210 8899600

MC Thessaloniki Campus Library
Ίωνος Δραγούμη 21, 54625 | Ίωνος Δραγούμη 15, 54625
Τ: +30 2310 287779 – Τ: +30 2314 440300