Total Facilities Management

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TextPublication details: 2000Edition: 1stDescription: 180ISBN:

632054719

Summary: This book offers a progressive view of how facilities management applies to organisations of all kinds, focusing in particular on the issues of customer satsfaction and value for money. Foreword, Introduction, Abbreviations, What is Facilities Management?, Developing Strategies for Facilities Management, Outsource or Retain in House?, Human Resources Management Implications, Policy and Procedures for Outsourcing, Policy and Procedures for InHouse Provision, Service Specifications and Service Level Agreements and Performance Monitoring, Legal and Health and Safety Considerations, Facilities Management Service Providers, Managing Service Provider and Supplier Relationships, Contract Management and Financial Control, Benchmarking Performane, Private Investment and Partnership, Training and Development, Appendices, Index.

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Item type	Current library	Call number	Copy number	Status	Barcode
Books	MC Athens Campus Library	658.2 ATK (Browse shelf(Opens below))	1	Available	9780000081469

This book offers a progressive view of how facilities management applies to organisations of all kinds, focusing in particular on the issues of customer satsfaction and value for money. Foreword, Introduction, Abbreviations, What is Facilities Management?, Developing Strategies for Facilities Management, Outsource or Retain in House?, Human Resources Management Implications, Policy and Procedures for Outsourcing, Policy and Procedures for InHouse Provision, Service Specifications and Service Level Agreements and Performance Monitoring, Legal and Health and Safety Considerations, Facilities Management Service Providers, Managing Service Provider and Supplier Relationships, Contract Management and Financial Control, Benchmarking Performane, Private Investment and Partnership, Training and Development, Appendices, Index.

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Total Facilities Management