Preface, Introduction to Managing Human Resources, Managing Human Resources, Understanding the Environment, Legal Considerations, Internal and External Environments, Human Resource Planning, Human Resource Planning and Job Analysis, Staffing, Recruitment, Selection and Placement, Appraising, Performance Appraisal: Gathering the Information, Utilizing Performance Appraisal Information: Improving Employee Performance, Compensating, Total Compensation, Performance-Based Pay, Indirect Compensation, Training and Career Development, Training and Developing, Improving the Work Environment, Organizational Improvement, Occupational Safety and Health, Effective Working Relationships, Employee Rights, Unionzation and Collective Bargaining, Appendices, Glossary, Index.

Preface, Introduction to Managing Human Resources, Managing Human Resources, Understanding the Environment, Legal Considerations, Internal and External Environments, Human Resource Planning, Human Resource Planning and Job Analysis, Staffing, Recruitment, Selection and Placement, Appraising, Performance Appraisal: Gathering the Information, Utilizing Performance Appraisal Information: Improving Employee Performance, Compensating, Total Compensation, Performance-Based Pay, Indirect Compensation, Training and Career Development, Training and Developing, Improving the Work Environment, Organizational Improvement, Occupational Safety and Health, Effective Working Relationships, Employee Rights, Unionzation and Collective Bargaining, Appendices, Glossary, Index.