Factors That Influence Customer Satisfaction in Spa Services/The Case of the Greek 4* Hotels in the Metropolitan Area of Athens
Material type:
TextPublication details: 2019Description: 75Summary: Introduction, Literature Review, Spas Growth, Managers' Perception of Quality, Efforts to Increase Spas Popularity, Reasons to Visit a Spa Center, Customer Satisfaction, Service Quality and Customer Satisfaction: Connection, Research Methodology, Research: General Information, Methodological Approaches: General, Methodological Approaches: Quantitative, Methodological Approaches: Qualitative, Data Presentation - Findings, Data Analysis, General, Questionnaire Analysis, Interviews Analysis, Recommendations, Conclusion, Personal Perspective, References, Appendices.
| Item type | Current library | Call number | Copy number | Status | Barcode | |
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Διπλωματική εργασία
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MC Athens Campus Library | TOUR 2019 (3) (Browse shelf(Opens below)) | 1 | Available | 9780000085511 |
Introduction, Literature Review, Spas Growth, Managers' Perception of Quality, Efforts to Increase Spas Popularity, Reasons to Visit a Spa Center, Customer Satisfaction, Service Quality and Customer Satisfaction: Connection, Research Methodology, Research: General Information, Methodological Approaches: General, Methodological Approaches: Quantitative, Methodological Approaches: Qualitative, Data Presentation - Findings, Data Analysis, General, Questionnaire Analysis, Interviews Analysis, Recommendations, Conclusion, Personal Perspective, References, Appendices.
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